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Purpose
In 2019, the IAQ Board of Trustees initiated this activity to update the Quality Manifesto for the 21st century. The earlier manifesto, nearly two decades old, did not address the turbulence brought by digitalization or the environmental impact of global warming. As a spin-off of the IAQ Quality in Planet Earth Concerns Think Tank, this initiative was tasked with developing a revised manifesto, communicating it within the global quality community, and promoting its worldwide deployment.

History
The first phase of Project HoPE concluded with the publication of an IAQ Point Paper outlining the need for a new Quality Manifesto and presenting it for consideration by the IAQ Executive. In May 2021, the IAQ Board of Trustees approved the manifesto, and by June its global deployment had begun. Since then, quality groups worldwide—from Chile to China, Australia to Sweden, and Kenya to the United Kingdom—have engaged in discussions on the ten principles and shared them with their members. The manifesto has been translated into numerous languages, including Russian, Mandarin, Korean, Hungarian, Portuguese, and Croatian.

In November 2021, the American Statistical Association became the first professional body outside the quality community to endorse the Global Quality Manifesto. The initiative continues with the goal of gaining support from all national and regional quality organizations and expanding to allied professional associations. In 2022, the effort will evolve into a coordinated global action plan, developed in collaboration with like-minded organizations and individuals, to advance quality for the benefit of Planet Earth.

Team

Marcos E. J. Bertin, Kenneth E. Case, John R. Dew, Miroslav Drljača, Roger W. Hoerl, Hesam Aref Kashfi, Elizabeth M. Keim, Janak Mehta, Pal Molnar, Raúl F. Molteni, Kamran Moosa, Juan Javier Negri, Sr. Mary Jean Ryan, Pedro M. Saraiva, Ronald D. Snee, Hugo R. Strachan, Willy Vandenbrande, and Guangyao Yu.

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Future Plans

  • Seeking endorsements and translations of the Quality Manifesto document by all global quality organizations and gaining supporting endorsements from aligned professional organizations.

  • Communicating the content of the Quality Manifesto at conferences for quality organizations in all regional areas.

  • Developing a deployment plan to engage in actions that move the Quality Manifesto from being a policy paper full of principles into an action plan to accomplish a change agenda.

Publications

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